Job Details
Medical Front Office Assistant
Medical Front Office Assistant
Posting Number: S01588
Campus:
Department: 1415-University Medical Center - UMC
Classification Pay Scale
In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.
Expected Pay Scale
Minimum: $21.00
Maximum $21.00
Job Summary
Perform routine administrative and patient care supportive duties as part of the Front Office Staff at WesternU Health to assist senior administration, medical and/or nursing medical assistant staff in the appointments of patients and ensure the medical office runs smoothly. Clerical duties include a combination of answering telephones, typing or word processing, office machine operation, and filing.
Knowledge, Skills and Abilities
Individuals must possess the knowledge, as well as the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
1. Knowledge of basic clerical and communication principles generally acquired through a high school education
2. Knowledge of medical terminology
3. Computer and typing skills.
4. Excellent customer/patient satisfaction skills including the ability to display courtesy and consideration to patients, guests, physicians and staff.
5. Knowledgeable in insurances.
6. Ability to perform all tasks in a safe manner in compliance with company safety policies and according to applicable regulations; which includes maintaining a neat work station and environment.
7. Knowledge of confidentiality standards and the ability to maintain confidentiality of all records and information which pertains to patients, physicians, employees, the organization and in related interests.
1. Knowledge of basic clerical and communication principles generally acquired through a high school education
2. Knowledge of medical terminology
3. Computer and typing skills.
4. Excellent customer/patient satisfaction skills including the ability to display courtesy and consideration to patients, guests, physicians and staff.
5. Knowledgeable in insurances.
6. Ability to perform all tasks in a safe manner in compliance with company safety policies and according to applicable regulations; which includes maintaining a neat work station and environment.
7. Knowledge of confidentiality standards and the ability to maintain confidentiality of all records and information which pertains to patients, physicians, employees, the organization and in related interests.
Required Qualifications
1. High School Diploma or GED required
2. Excellent telephone etiquette.
2. Excellent telephone etiquette.
Preferred Qualifications
1. 1. Bilingual preferred-Spanish Speaking.
2. 1-2 years of patient registration and eligibility skills in a medical setting.
3. Experience with Electronic Medical Record
2. 1-2 years of patient registration and eligibility skills in a medical setting.
3. Experience with Electronic Medical Record
Posting Date: 03/12/2025
Closing Date:
Essential Job Duties
To apply, visit https://jobs.westernu.edu/postings/32311
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